AI engagement & moderation

Your brand's always-on shield for social conversations.

EngageShield AI watches every comment and DM on Facebook and Instagram — replying instantly in your brand voice, and quietly removing spam, abuse, and profanity before anyone sees it.

14-day free trial No card required Setup in minutes
Connects with
Facebook Instagram Messenger
Everything in one place

One platform to reply, moderate, and protect

From the first comment to the last DM, EngageShield AI handles the volume so your team can focus on the conversations that matter.

Instant AI replies

Every comment and DM gets a context-aware response drafted in your brand voice — sent automatically, or held for one-tap human approval.

auto-sendreview queuebrand voice

Smart moderation that never sleeps

AI classifies every incoming comment for spam, profanity, and negativity — then hides, deletes, or flags it based on rules you set per page. Toxic content disappears before your audience ever sees it.

profanity → hidespam → deletenegativity → flagkeyword filters

Scheduling & delays

Send replies on a human-like delay, within set hours, or only during business windows — so automation never feels robotic.

send windowsnatural timing

Keyword rules

Match phrases like "price" or "hours" to instant canned replies — no AI needed for your most common questions.

pattern → reply

All your channels

Facebook & Instagram comments, DMs, Reels, Stories and ad comments — plus Messenger, in one unified inbox.

postsreelsstoriesads

Team analytics

Track reply volume, response times, and per-member contribution — and see how often AI drafts ship without a single edit.

response timeper-member stats

Owner alerts

Get notified by email or SMS the moment AI moderates a comment or flags a conversation that needs your personal follow-up — so nothing slips through.

email alertsSMS alertsmoderation + follow-up

Knowledge base

Load your FAQs, pricing, delivery times, and policies into a per-page knowledge base — so the AI answers product questions accurately, every time.

FAQsproduct infoper page
How it works

Live in minutes. Protected from day one.

Connect your accounts, set your voice and rules, and let EngageShield AI take it from there.

Connect

Link your Facebook Pages and Instagram accounts with a secure Meta login. No code required.

Teach your voice

Describe your tone and add keyword rules. The AI learns how your brand actually talks.

Set your guardrails

Choose what happens to spam, profanity, and negativity — hide, delete, or flag for review.

Engage & relax

AI replies and moderates around the clock. You step in only when you want to.

Smart moderation

A shield around every conversation

Negativity spreads fast and spam erodes trust. EngageShield AI reads intent — not just keywords — and acts in real time, so your comment sections stay clean, safe, and on-brand.

  • Profanity & abuse, hidden instantlyOffensive language is hidden or deleted the moment it lands.
  • Spam & scams, removed automaticallyBot links, fake giveaways and follower scams never reach your audience.
  • Negativity, flagged for a humanGenuine complaints get routed to your team — never silently buried.
  • Your rules, per pageDifferent brands, different thresholds. Configure each connected page independently.
Built multi-tenant

From solo brands to multi-client agencies

One architecture, every scale. Manage a single page or hundreds of accounts — each isolated, each with its own voice and rules.

Small business

Never miss a customer

Answer every comment and DM the moment it arrives — even at 2am — without hiring a social team.

  • Instant replies in your voice
  • Automatic spam clean-up
  • Set it up in an afternoon
Growing brands

Scale without the chaos

As volume climbs, keep replies fast and your team in sync — with the controls to share the workload safely.

  • Owner, manager & moderator roles
  • Auto-send & scheduling windows
  • Team analytics & reporting
Agencies

Every client, one dashboard

Onboard unlimited client pages, each fully isolated with its own brand voice, rules, and reporting.

  • Per-page voice & moderation
  • Roles: owner, manager, moderator
  • Per-member visibility controls
Pricing

Simple plans that scale with you

Start free for 14 days. No card required. Cancel anytime.

Starter
For solo brands & creators getting started.
A$29/mo
Start free trial
1,000 AI interactions / month
  • 1 connected page
  • 1 team seat
  • Email owner alerts
  • SMS alerts (Pro+)
Agency
For agencies running many client accounts.
A$199/mo
Start free trial
30,000 AI interactions / month
  • Up to 25 connected pages
  • Unlimited team seats
  • SMS & email owner alerts
  • Every other feature included

Plans differ by connected pages, AI interactions, team seats, and features — SMS owner alerts require Pro or above. An interaction is one AI reply or moderation action. Need more headroom? Talk to us about a custom volume plan. Prices in AUD, GST inclusive. 14-day free trial on every plan.

Our mission

We believe every brand deserves a calm, safe comment section.

Social media never sleeps, and neither does the spam, the trolls, or the customer with a question at midnight. We built EngageShield AI to give brands of every size a tireless, intelligent layer between them and the noise — one that sounds human, acts instantly, and protects relentlessly.

24/7
Always-on coverage
<1s
To moderate a comment
2
Platforms, one inbox
Client pages, isolated
3
Team roles built in
100%
Replies in your voice
What we stand for

Built on a few firm principles

The values behind every decision we make — and the standard we hold ourselves to for every brand we protect.

Focused, not bloated

We ship features because they make your inbox calmer — never to fill a roadmap. Every detail earns its place.

Privacy by default

Your data and your customers' messages flow through official Meta APIs and are never sold — full stop.

Support that responds

The same care we put into instant replies, we put into ours. Reach out and our team gets back to you fast.

FAQ

Questions, answered

Both — it's your call, per page. Leave auto-send off and every reply waits in a review queue for one-tap approval. Turn it on and replies send automatically, with optional human-like delays and scheduling windows.

Every incoming comment is classified for spam, profanity, and negativity. You decide what happens to each category — hide, delete, or flag for review — and you can add your own keyword filters on top, configured independently for each connected page.

Yes. You describe your brand voice per page and the AI drafts in that tone. Most teams find drafts ship without edits — and you can always tweak before sending while it learns your style.

Absolutely — that's what the multi-tenant architecture is for. Connect many pages, each fully isolated with its own voice, rules, and analytics. Invite teammates as owners, managers, or moderators, and restrict each to specific pages.

Facebook and Instagram comments and DMs — across posts, Reels, Stories, and ads — plus Messenger, all via the official Meta Graph API in one unified inbox.

Ready when you are

Put your comment section on autopilot

Start your 14-day free trial today. No credit card, no setup fees — just a calmer, safer, always-on presence.